The Wear Only Twice Kariega
I bought the Kariega's and after going out to dinner, the shoe had a stain (no idea where from). I contacted customer service (Gift) who basically told me the shoe was done and to buy the cleaning product but it probably would help. I said this is ridiculous, a R1700 shoe that I've worn literally twice - one to the office and second to a quiet dinner. I was then told to buy shoes again and thrown a low brow discount. I asked to be escalated to CS manager, I'm still waiting to be contacted. That was two weeks ago. And when this request to review the product dropped in my inbox - I thought it was the right time I open this up to the public. I wasn't going to, but the fact that I was treated poorly then ignored I thought it apt. If a shoe can't even take a walk to the restaurant... maybe it should remain on the shelf.
South AfricaThe Two Wear Kariega's (and terrible after service)
I bought the Kariega's and after going out to dinner, the shoe had a stain (no idea where from). I contacted customer service (Gift) who basically told me the shoe was done and to buy the cleaning product but it probably would help. I said this is ridiculous, a R1700 shoe that I've worn literally twice - one to the office and second to a quiet dinner. I was then told to buy shoes again and thrown a low brow discount. I asked to be escalated to CS manager, I'm still waiting to be contacted. That was two weeks ago. And when this request to review the product dropped in my inbox - I thought it was the right time I open this up to the public. I wasn't going to, but the fact that I was treated poorly then ignored I thought it apt. If a shoe can't even take a walk to the restaurant... maybe it should remain on the shelf.
South AfricaVeldskoen Kariega
I already have a pair of Heritage J-Bay that I enjoy. When ordering the Kariega online i phoned to ask about sizing as they are lined. I was recommended to buy the same size as the J-Bay. When they arrived i could not get them on my feet as they way too small. So I drove to Veldskoen and swopped them for the Heritage Origin. This involved a 250 km round trip from my house near Hermanus. An expensive exercise!
South AfricaPerfect shoes & service
As always, I adore these shoes. It is my fifth pair - will probably never wear another manufacturer's shoe again!!
South AfricaGr8 Purchase
The shoes are amazing - bought as a gift for a very dear friend Absolutely LOVING THEM x x x x x
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